OnePlus has become one of the most trusted brands for smartphones, smart TVs, and other electronics. But like any device, issues can arise—sometimes within the warranty period. If you’ve ever wondered, does OnePlus provide warranty repair services?, the answer is yes. OnePlus covers eligible defects under warranty through its authorized service centers.
However, the warranty comes with terms and conditions, and not every problem is covered. Let’s break it all down so you know exactly what to expect when visiting an authorized OnePlus Service Center.
What is Covered Under OnePlus Warranty?
OnePlus offers a standard manufacturer warranty with every product, typically valid for 1 year for phones and accessories, and longer for some categories like smart TVs. This warranty covers:
Manufacturing defects – Issues that occur due to faulty production.
Hardware malfunctions – Problems with components like the motherboard or charging port.
Screen/display issues – Covered if caused by internal faults, not accidental damage.
Battery issues – Premature battery failures often fall under warranty.
Speaker and mic problems – If caused by factory defects.
What is Not Covered by OnePlus Warranty?
Not all issues are included in warranty coverage. Some problems are excluded, such as:
Accidental damage – Drops, cracks, or water damage are not covered.
Unauthorized repairs – If you’ve repaired your device at a local shop, the warranty may be void.
Wear and tear – Normal usage damage like scratches or fading colors.
Software issues from third-party apps – Problems caused by non-verified apps.
Lost or stolen devices – Warranty doesn’t apply in such cases.
How to Claim Warranty Repair Services
Claiming a warranty repair from OnePlus is straightforward. Follow these steps:
Step 1: Check your warranty status through the OnePlus official website or app.
Step 2: Back up your data before handing over the device.
Step 3: Visit an authorized OnePlus Service Center with your proof of purchase.
Step 4: A technician will inspect the device and confirm if the issue is covered under warranty.
Step 5: If eligible, the repair or replacement will be done free of cost.
Documents You Need to Claim Warranty
Always carry the required documents to make the warranty claim process smooth:
Original invoice or purchase receipt
Warranty card (if provided)
Valid ID proof (in some cases)
Device box with IMEI details (helpful but optional)
Benefits of Getting Repairs Done Under Warranty
Repairing your device under warranty is not only cost-effective but also ensures long-term value.
Free repairs or replacements – Saves you money on genuine parts.
Guaranteed authenticity – Only original OnePlus parts are used.
Professional handling – Repairs are done by trained technicians.
Device reliability – Warranty fixes restore your device to like-new condition.
Peace of mind – Assurance that your brand warranty is still intact.
Risks of Avoiding Authorized Warranty Repairs
Some users go to local repair shops to save time or cost, but this can backfire:
Fake parts – Local shops may use duplicate spares.
Warranty void – Unauthorized repairs make your warranty invalid.
Hidden issues – Repairs may fix one problem but cause another.
No service warranty – Unlike authorized centers, local shops don’t back repairs with service guarantees.
FAQs About OnePlus Warranty Repair
Q1. Does OnePlus provide free repair for broken screens?
No, accidental screen damage is not covered under standard warranty.
Q2. How long does a warranty repair take?
Usually 5–15 days, depending on the issue and part availability.
Q3. Can I claim warranty without a bill?
No, you must provide a valid purchase invoice to confirm eligibility.
Q4. Does the warranty cover battery replacement?
Yes, if the battery fails prematurely within the warranty period.
Q5. Do I need to book an appointment before visiting?
Not mandatory, but booking online can save time.
Q6. What happens if the issue is not covered under warranty?
You will receive a cost estimate for paid repair or replacement.
Conclusion
So, does OnePlus provide warranty repair services? Yes, it does—covering defects and eligible hardware issues within the warranty period. However, accidental damage and unauthorized modifications are excluded. To ensure safe, reliable, and authentic repairs, always go through an official center.
If you need expert help in locating the nearest service point or understanding warranty eligibility, you can always count on Dial Service Centre for trusted guidance.
